Terms of service

"uk.vedix.com" or "Vedix" or "we" or "us" or "our" provides the information contained on the website or any of the pages comprising the website ("uk.vedix.com") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

Terms & Conditions -

Welcome to uk.vedix.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Vedix's relationship with you in relation to this website.

The term 'Vedix' 'uk.vedix.com' or 'us' or 'we' refers to the owner of the website whose registered office is Vedix, Wallard Retail Limited, 63-66, Hatton Garden, Fifth Floor, Suite 23, London - EC1N 8LE

The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements .

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites.

These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without [Vedix]'s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.



The Ayurvedic Expert Assessment feature offered by Vedix is designed to provide general guidance and holistic solutions for your hair care needs. Please note the following disclaimer and terms of use:

  1. Nature: The Online Ayurvedic Expert Assessment (“Assessment”) feature is intended for informational purposes only and does not constitute a medical advice or a doctor-patient relationship. The Assessment is consultative in nature and do not replace the need for personalized, in-person medical advice or diagnosis. It does not include medical diagnosis or any medical treatment and is not a substitute for medical care.
  2. Individualized Recommendations: While our Ayurvedic experts are highly qualified and experienced, it's important to note that the recommendations provided during the Assessment are based on the information provided by the users and the general principles of Ayurveda. These recommendations may vary depending on individual circumstances and specific health conditions, which may require detailed personal consultations for a longer term that an assessment.
  3. Assessment Duration: The duration of each Assessment is approximately 15 minutes. Our Ayurvedic expert will make every effort to address your concerns and provide guidance within the given time frame, based on the information provided by you. However, complex or extensive conditions may require further assessment or referral to an appropriate healthcare professional.
  4. Limited Scope: The Assessment focuses specifically on hair care concerns and does not cover comprehensive medical assessments or treatments for other health conditions including scalp or skin care. For any non-hair-related health issues, we recommend consulting with a qualified healthcare provider. The User understands and agrees that the Assessment is not represented as a substitute for professional or special treatment that otherwise needs physical examination/immediate consultation.
  5. Not Emergency Care: The Assessment is not intended for emergency medical care. If you require immediate medical  attention or are experiencing a medical emergency, please contact your local emergency services or seek immediate care from a healthcare professional.
  6. No Medical Advice: The recommendations provided by our Ayurvedic Experts during the Assessment should not be considered as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for any medical concerns or conditions.
  7. Personal Responsibility: It is essential to remember that individual results may vary, and the effectiveness of Ayurvedic treatments may depend on various factors, including adherence to recommended practices and lifestyle modifications. The customer assumes full responsibility for their choices and actions regarding their hair care regimen.
    • You are solely responsible for the accuracy of all the information/content you share with us during Assessment. You agree that you are solely responsible for all the information/content that you share with us during Assessment and that such information/content is not confidential or proprietary in nature and does not infringe any rights of a third party in whatsoever nature. Vedix shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Vedix or to any other person acting on behalf of Vedix.
    • You shall be solely responsible for No-shows. No refunds shall be given in case of No-shows or if the User is not satisfied with the Assessment.
    • You understand and agree that the Website Services are internet-based and hence delays may occur at any time due to reasons beyond our control.
    • You are solely responsible for, and shall exercise caution, discretion, common sense and judgment in, using the service and disclosing personal information.
  8. Women who are pregnant or nursing, or people who are thinking of using Ayurvedic therapy to treat a child, should consult their healthcare provider.
  9. Liability of Vedix
    • The use of Assessment is at your own risk.
    • You understand and agree that you are attending the Assessment session solely at your own risk and Vedix, its affiliates, business partners, directors and employees do not assume any liability or make any warranties of any kind, express or implied, arising out of, in connection with or with respect to the Website Services. You agree to absolve Vedix, its affiliates, Partners, and medical practitioners listed on the Website from any responsibility or liability, whatsoever, for any medical, legal or financial events or outcomes related to any/all Website services availed by you through the Website. When using the Assessment, information will be transmitted over a medium that may be beyond the control and jurisdiction of Vedix. Accordingly, Vedix assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Ayurvedic Expert Assessment feature.